inio | Support
Information and help about our products
inio one | Service & Help
Let's start with your inio one - under this link you get an overview of the basic functions and safety instructions for your light and app.
If you like it more detailed, you can find the complete operating instructions here.
inio one | Firmware update
You can download the latest firmware¹ update here: Download Link
If
you use the app, you don't need this file and can update
just do it through the app. If you don't want to use the app
or run the update manually for another reason, then follow
exactly the instructions in the manual .
¹ The firmware is the software directly on the light.
Return
To return a product, please use the returns portal https://inio.shipping-portal.com/rp/ or contact us at support@inio-light.com .
Returns within 60 days of receipt will be fully refunded.
Help, praise or criticism
You like a function very much, you have found an exciting location or something does not work as you would imagine. Then write to us at hello@inio-light.com or via WhatsApp.